FAQS
It’s natural to have tons of questions when considering leaving your beloved pet with a stranger for the first time. To help you, I’ve provided a list of some of the frequently asked questions I've been ask before below.
Can I bring my pets toys, bedding or personal items?
Absolutely! We recommend that you bring some of their favorite items for them to play with, snuggle up in and that they will feel comfortable with, smelling a little bit like home!
What Vaccinations are needed for my pets to be at your facility?
In order to join into any of our fun (boarding, daycare, grooming, and training), your dog MUST be up-to-date on all of the following vaccinations: Rabies, Distemper-Parvo, Bordetella (commonly called kennel cough).
MY PET NEEDS TO GO TO THE VET. WILL YOU TAKE THEM?
Absolutely! We always will gather this information upon intake! we will treat your pet like our own, this will be at the expense of owner unless otherwise noted. We will make every attempt to contact owners first, advise them of the issues and seek permission where to go! Sometimes owners will like to come and pick up the pet and do that themselves or family members, that is also perfectly fine.
Do I bring my own pets food?
Yes, we like your fur baby to stay on the same food to prevent any upset stomach from a switch in food during their visit. Treats are always a welcome, but we do give out treats, we will have a variety to offer for all fur kids and for all allergy issues!
What if my pet requires medications?
That is not an issue, staff are capable of providing any oral medications in properly labeled medicine containers for no additional charge.
Do I need an appointment or reservation?
Yes. We encourage clients to make a reservation. This makes sure there will be room for your dog and gives us an opportunity to work with you make sure that everything (shot records, etc.) is in order for your pet’s stay. We are often full on weekends (school related three-day weekends), holidays (mostly Thanksgiving and Christmas) and during the summer (May to September). It is imperative that you call for a reservation as soon as you book your vacation, otherwise we may not be able to accommodate you.
Grooming is BY APPOINTMENT ONLY
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Bathing (no hair trim at all) can be available for walk-in's.